How Immani Escrow works

Simple, safe, and fast. No accounts, no apps — just your phone.

1

Start an escrow. Go to the homepage, enter the amount and the other person's phone number. Either the buyer or the seller can start — the other party gets an SMS.

2

Pay via M-Pesa. The buyer gets an STK push and pays. The money is held by e-confirm — the seller does not receive it yet.

3

Deliver the goods. The seller delivers the goods or service, then confirms delivery. A release code is sent to the seller's phone.

4

Share the code. The seller shares the code with the buyer — in person, on WhatsApp, or however you communicate.

5

Buyer enters the code. The buyer enters the code and the money is released to the seller. Done!

Why Kenyans use escrow

🛒 Buying online

Facebook Marketplace, Instagram, TikTok sellers — pay without fear.

💼 Freelance work

Clients pay into escrow, you deliver, you get paid. No more "I'll pay later."

🚗 Private sales

Cars, phones, laptops — big money, safe hands.

🏠 Rent deposits

Landlord and tenant both protected on deposit payments.

📦 Importing goods

Pay suppliers you've never met — money held until goods arrive.

🛠️ Jua kali & artisans

Custom furniture, tailoring, metalwork — pay when the work is delivered.

🔧 Service contracts

Plumbers, electricians, contractors — pay when the job is finished.

🤝 Group buying

Chama contributions, joint purchases — everyone's money is protected.

What if something goes wrong?

If the buyer doesn't receive what they paid for, or the deal falls through, either party can escalate to Immani. The money stays held while Immani's professional services — including certified professionals and lawyers — help resolve the dispute.

Start an escrow now